Terms and Conditions

Effective Date: December 23, 2025

These Terms and Conditions (“Terms”) govern the access and use of the SnapServe platform, including the website https://snapserveapp.com, mobile applications, and related services (collectively, the “Platform”). SnapServe (“Company”, “we”, “us”, or “our”) operates as an on-demand home and office services booking platform. By using the Platform, you agree to be legally bound by these Terms.

1. About SnapServe

SnapServe is a technology-enabled service marketplace that connects customers with independent service professionals for a wide range of home and office services. SnapServe facilitates service discovery, booking, scheduling, and customer support but does not directly perform the services unless expressly stated.

2. Services Offered

SnapServe enables Users to book the following services through the Platform:

• Home Cleaning Services
• AC Repair and Maintenance
• Electrician Services
• Plumbing Services
• Pest Control Services
• Painting Services
• Carpenter Services
• Appliance Repair Services
• Lift Repair and Maintenance
• CCTV Installation and Maintenance
• PC and Laptop Repair Services
• Chair and Furniture Repair Services

3. User Eligibility

Users must be at least 18 years old and legally capable of entering into binding contracts. By accessing the Platform, you represent that all information provided is accurate and complete.

4. Booking and Service Fulfillment

Users may select services, schedule appointments, and request professionals through the Platform. Service delivery is performed by independent service providers who are solely responsible for execution, quality, and compliance.

5. Payments

Payment methods may include online payments, wallet payments, or cash collection after service completion. All pricing and charges are displayed prior to booking confirmation.

6. Cancellations and Refunds

Cancellation and refund policies may vary depending on the service category and service provider. SnapServe facilitates communication but does not guarantee refunds unless explicitly stated.

7. User Conduct

Users agree not to misuse the Platform, submit false information, engage in abusive behavior, or violate any applicable laws or regulations.

8. Disclaimer of Warranties

The Platform and Services are provided on an “as-is” and “as-available” basis. SnapServe disclaims all warranties, express or implied, including fitness for a particular purpose and service outcomes.

9. Limitation of Liability

SnapServe shall not be liable for indirect, incidental, consequential, or punitive damages arising from the use of the Platform or services provided by third-party professionals.

10. Intellectual Property

All content, branding, software, and platform assets are owned by or licensed to SnapServe and may not be copied or reused without authorization.

11. Termination

SnapServe reserves the right to suspend or terminate user access at its discretion for violations of these Terms.

12. Governing Law

These Terms shall be governed and interpreted in accordance with applicable local laws.

13. Contact Information

Email: info@snapserveapp.com
Phone: +91 6301874178
Working Hours: 08:00 AM – 09:00 PM