Privacy Policy

Effective Date: December 23, 2025

SnapServe (“Company”, “we”, “us”, or “our”) values user trust and is committed to protecting personal information. This Privacy Policy explains how data is collected, used, stored, and disclosed when you access or use https://snapserveapp.com and related services.

1. Information We Collect

1.1 Personal Information

We may collect personal details such as name, mobile number, email address, service location, and booking details when you register or request services.

1.2 Usage and Technical Data

Technical data including IP address, browser type, device details, access time, and platform usage patterns may be collected for analytics and platform optimization.

1.3 Transaction Information

Information related to service bookings, payments, wallet usage, coupons, and service history is collected for operational and support purposes.

2. How We Use Information

To facilitate service booking and fulfillment
To connect users with service professionals
To process payments and cash collections
To provide customer support and issue service notifications
To improve platform functionality and user experience
To comply with legal and regulatory requirements

3. Information Sharing

Personal data is shared only as necessary with:

Service professionals to perform requested services
Payment processors for transaction handling
Technology and infrastructure partners
Government authorities when legally required

4. Data Security

SnapServe implements reasonable technical and organizational safeguards to protect user data. However, no system can guarantee absolute security.

5. Data Retention

Personal data is retained only as long as required for business, contractual, and legal obligations and may be securely deleted or anonymized thereafter.

6. Cookies

Cookies and similar technologies are used to enhance user experience, analyze traffic, and personalize services. Users may manage cookie preferences via browser settings.

7. User Rights

Users may request access, correction, or deletion of personal data subject to applicable laws.

8. Children’s Privacy

SnapServe services are not intended for individuals under 18 years of age. No intentional data collection from minors is performed.

9. Policy Updates

SnapServe reserves the right to update this Privacy Policy. Changes will be published on this page with a revised effective date.

10. Contact Information

Email: info@snapserveapp.com
Phone: +91 6301874178
Working Hours: 08:00 AM – 09:00 PM